These Terms and Conditions govern your access to and use of the j118 platform, including all casino games, sports betting services, account functions, and payment processing. By creating or using a j118 account, you agree to be bound by these terms in full.
Six essential points that summarise the most important aspects of j118's Terms & Conditions.
You must be at least 21 years of age to register and use any j118 service. Underage access is strictly prohibited and will result in immediate account closure and forfeiture of any balance.
Each natural person may hold only one j118 account. Duplicate accounts are prohibited and subject to suspension. All accounts are for personal use only and are non-transferable.
You are solely responsible for maintaining the confidentiality of your j118 login credentials. j118 will not be liable for losses arising from unauthorised access due to your failure to secure your account.
All deposits, wagers, winnings, and withdrawals on j118 are processed in Pakistani Rupees (PKR). j118 does not guarantee currency exchange rates for any international elements of the platform.
Gambling inherently involves risk. j118 makes no representations that any user will achieve profit through gameplay. All games are governed by certified random outcomes or licensed live dealer operations.
Registering a j118 account constitutes your acceptance of these Terms in full. If you do not agree, you must not create an account or access the platform. Continued use constitutes ongoing acceptance.
The following definitions apply throughout these Terms and Conditions:
| Term | Definition |
|---|---|
| "j118" / "Platform" | The online casino and sports betting platform operated at j118.biz and all associated mobile-optimised interfaces. |
| "User" / "you" | Any natural person who accesses, registers on, or uses the j118 platform in any capacity. |
| "Account" | A registered user account on j118 that enables access to gaming, betting, and payment services. |
| "Wallet" / "Balance" | The PKR-denominated balance held within a user's j118 account, comprising deposited funds and any unsettled winnings. |
| "Services" | All products, features, and functionalities offered by j118, including sports betting, casino games, slots, live dealer tables, and account management tools. |
| "Bonus Funds" | Promotional credits awarded by j118 that are subject to separate wagering requirements and bonus-specific terms. |
| "KYC" | Know Your Customer — the identity and age verification process required by j118's international licensing obligations. |
| "Prohibited Conduct" | Any activity or behaviour expressly forbidden under Section 9 of these Terms. |
To register and use j118, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the Platform:
Each eligible user may register one (1) account only on j118. The registration of multiple accounts by the same individual, whether under different names, mobile numbers, email addresses, payment methods, or IP addresses, constitutes a material breach of these Terms and will result in the permanent closure of all associated accounts and forfeiture of all balances therein.
During registration, you must provide accurate, complete, and current information, including your full legal name, valid Pakistani mobile number, date of birth, and any other information reasonably requested by j118 for identity verification purposes. You agree to promptly update your account information if any details change.
j118 accounts are strictly personal and non-transferable. You may not sell, transfer, assign, or otherwise convey your j118 account or any right therein to any third party. Any such transfer, whether voluntary or involuntary, will render the account subject to immediate closure.
j118 is required under its international licensing obligations to conduct Know Your Customer (KYC) verification on all accounts prior to processing any withdrawal request, and at any other time j118 deems necessary for compliance, fraud prevention, or anti-money laundering purposes.
KYC documentation may include, but is not limited to:
j118 reserves the right to freeze an account, withhold withdrawals, and suspend gameplay pending satisfactory completion of KYC verification. Failure to provide requested documentation within a reasonable timeframe may result in account closure and forfeiture of funds in accordance with anti-money laundering regulations.
j118 accepts deposits via the following Pakistani payment methods: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast/1LINK. All deposits must be made from a payment account that belongs to and is registered in the name of the j118 account holder. Third-party deposits are strictly prohibited.
Deposits made via JazzCash and EasyPaisa are credited to your j118 wallet immediately upon confirmation from the payment provider. Bank transfer deposits via HBL, UBL, Meezan Bank, and Raast/1LINK typically credit within 15 to 30 minutes, subject to the processing schedules of the relevant financial institution.
j118 reserves the right to set minimum and maximum deposit limits, which may vary by payment method and account tier. Current limits are displayed on the deposit page within your j118 account. j118 may at its discretion decline any deposit that it reasonably suspects to be connected with fraud, money laundering, or any other prohibited activity.
Withdrawals from j118 are processed to the same payment method used for your most recent deposit, subject to the method's withdrawal eligibility. j118 may at its discretion permit withdrawals to alternative verified payment accounts registered in the account holder's name.
All withdrawals are subject to successful completion of KYC verification as described in Section 4. j118 reserves the right to withhold any withdrawal pending satisfactory identity verification or pending investigation of suspected fraud or policy violations.
Withdrawal processing times are as follows:
Minimum and maximum withdrawal amounts apply and are displayed in the Wallet section of your j118 account. j118 reserves the right to apply enhanced due diligence to withdrawal requests above specified thresholds, which may extend processing times.
Funds associated with active bonus wagering requirements may not be withdrawn until the applicable wagering requirements have been met in full.
All betting and gaming activities on j118 are subject to the specific rules applicable to each product, which are displayed within the relevant game interface or betting market at the time of play. In the event of any conflict between game-specific rules and these Terms, these Terms shall prevail.
j118 operates under an international gaming license that requires all digital games to use certified Random Number Generators (RNG). Live dealer games are operated by licensed live dealer studios and are subject to real-time monitoring and operational standards set by those studios and j118's licensing body.
j118 reserves the right to void any bet or gaming round that is the result of a technical error, software malfunction, or system failure. In such cases, the relevant stake will be returned to the user's wallet. j118 accepts no liability for failure to complete any bet or game due to technical issues beyond its reasonable control, including network interruptions on the user's end.
j118 reserves the right to limit bet amounts, restrict certain markets, or apply enhanced review to accounts that exhibit unusual betting patterns, including but not limited to arbitrage betting, exploitation of pricing errors, or coordinated group betting strategies.
j118 may from time to time offer bonuses, free bets, cashback, reload promotions, and other promotional offers to users. Each promotion is subject to its own specific terms and conditions, including wagering requirements, minimum odds, eligible games, expiry dates, and maximum withdrawal limits on winnings derived from bonus funds.
Bonus-specific terms are communicated at the time each promotion is offered and are incorporated into these Terms by reference. Where bonus terms are silent on a particular matter, the general provisions of these Terms and Conditions apply.
The following general bonus conditions apply to all j118 promotions unless the specific promotion terms state otherwise:
The following conduct is strictly prohibited on j118. Engaging in any of the following may result in immediate account suspension or closure, forfeiture of balance, and potential reporting to relevant legal authorities:
j118 reserves the right, at its sole discretion, to suspend, restrict, or permanently close any user account without prior notice if it determines or reasonably suspects that the account is being used in breach of these Terms, applicable law, or j118's licensing conditions.
Upon permanent closure of an account for breach of these Terms, j118 may, at its discretion and in accordance with the specific breach involved, forfeit some or all of the account balance, including funds deposited by the user. Any forfeiture will be communicated to the user with a reference to the specific provision breached.
Users may request voluntary account closure at any time by contacting j118 support via live chat. Voluntary closure requests will be processed within a reasonable timeframe after any pending bets have been settled and outstanding withdrawal requests have been processed. Responsible gaming self-exclusion requests are handled separately and are processed immediately under Section 12.
To the fullest extent permitted by applicable law, j118 and its officers, directors, employees, agents, and licensors shall not be liable for:
Where j118's liability cannot be excluded under applicable law, j118's maximum aggregate liability to you in respect of any claims arising from or related to your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) calendar months immediately preceding the event giving rise to the claim.
j118 is committed to promoting responsible gambling and provides a suite of tools to help users maintain control over their gaming activity. These tools are available to all registered users at no cost from within the account settings section of the j118 platform.
Available responsible gaming tools include:
If you believe you are experiencing a gambling problem, j118 strongly encourages you to use the self-exclusion tool immediately and to seek support from appropriate professional resources. j118 will never contact self-excluded users with marketing communications.
All content on the j118 platform, including but not limited to the j118 brand name, logo, website design, game interfaces, written content, graphics, software, and data compilations, is the property of j118 or its licensors and is protected by applicable intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the j118 platform for personal entertainment purposes only. This licence does not extend to copying, reproducing, distributing, transmitting, broadcasting, displaying, selling, licensing, or otherwise exploiting any j118 content for commercial purposes without the express prior written consent of j118.
j118 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at /privacy-policy. By registering a j118 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
j118 processes personal data for the following primary purposes: account management, KYC and identity verification, fraud prevention, anti-money laundering compliance, customer support, responsible gaming monitoring, and where consent has been given, marketing communications. j118 will not sell your personal data to unaffiliated third parties for their own marketing purposes.
These Terms and Conditions are governed by the laws of the jurisdiction in which j118 holds its international gaming license. Any dispute arising from or in connection with these Terms that cannot be resolved through j118's internal complaints procedure shall be referred to the dispute resolution mechanism prescribed by j118's licensing authority.
To submit a complaint to j118, users should contact support via live chat or email at [email protected]. j118 aims to acknowledge all complaints within 24 hours and to resolve them within 28 calendar days. If you are not satisfied with j118's resolution, you may escalate the matter to the relevant licensing authority as advised by j118's support team.
j118 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where material changes are made, j118 will provide notice to registered users via email or an in-platform notification at least seven (7) days prior to the changes taking effect, except where immediate amendment is required by law, regulatory directive, or licensing obligation.
Continued use of the j118 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must discontinue your use of j118 and may request account closure in accordance with Section 10. The most current version of these Terms is always available at /terms-conditions.
For questions, complaints, or clarifications regarding these Terms and Conditions, please contact j118 through the following channel:
Log in to your j118 account for cricket betting, live casino tables, and 200+ slots in PKR. All subject to the Terms & Conditions above.
21+ only. Gambling involves financial risk. Please play responsibly. j118 is an internationally licensed operator.